Overview
Customer Identity Access Management (CIAM) offers a secure and user-friendly registration, login, and access process for your customers. It safeguards against malicious sign-ups and logins, thereby enhancing user retention on your business platform. Additionally, it enables the creation of a unified system for user account data and consent management, optimizing user management through the generation of OneID data.
Benefits
Out-of-the-Box Tools
CIAM offers pre-built developer tools for adaptable orchestration of user registration, login authentication, and application access, enabling swift application deployment and decreased development expenses.
Effective Malicious User Identification
Leveraging Security’s extensive experience of over 20 years in countering black market activities and integrating its diverse risk management capabilities, CIAM efficiently detects malicious users. It aids in filtering out suspicious user behaviors like fraudulent registrations and opportunistic bargain hunting, thereby minimizing potential business risks and losses.
Multiple Deployment Modes
CIAM facilitates deployment and delivery in either public or private clouds as required, aiding in the centralized management of digital user identities across applications. This unified approach effectively minimizes development expenses and enhances security measures.
Multi-Protocol Support
CIAM provides support for various authentication and authorization protocols, including OAuth, SAML, OIDC, CAS, and JWT. This enables seamless integration of applications, allowing end users to access multiple applications with a single authentication. This enhances user access efficiency and experience.
High Stability and Availability
Customer Identity and Access Management (CIAM) sustains stability while supporting hundreds of millions of end-users within ultra-large internet user systems, a capability validated through its successful implementation across numerous large-scale projects.
Scenarios
Healthcare
Travel and Mobility
Retail Promotion
CIAM facilitates the establishment of a cohesive user account management system, offering various identity options such as doctor and patient. This enables hospitals to enhance the management of patient information, allows patients to access hospital services more conveniently, enables pharmaceutical companies to efficiently manage doctor information, and enables doctors to seamlessly access consultations and services offered by pharmaceutical companies.
CIAM integrates all applications within a scenic area’s platform, facilitating seamless access for tourists to various attractions, online purchases of local specialties, and hotel check-ins using a single QR code. This delivers a smooth and enhanced travel experience.
CIAM provides multi-factor authentication (MFA) and detects malicious behavior to assist in blocking fraudulent registrations and activities aimed at exploiting bargains, thus mitigating potential business losses. Its effectiveness has aided numerous customers in avoiding tens of millions of CNY in economic losses.
FAQ
General
Billing
What deployment options does CIAM support?
CIAM supports two deployment options: public cloud deployment and private cloud deployment.
What are the distinctions between CIAM, CDP, and DMP?
Data Management Platform (DMP) facilitates ad placement based on third-party data (from various ad platforms like Tencent Social Ads) to increase brand exposure and attract users. Customer Data Platform (CDP) gathers, consolidates, and categorizes customer data (including first-party data) to enhance user targeting through user profiling and automated marketing. CIAM emphasizes user registration and synchronization of identity data, enhancing user access experience and reducing churn rates through features like social login and passwordless authentication. Additionally, it integrates Tencent’s security capabilities to combat cybercrimes, filtering out malicious users and mitigating potential business losses.
In summary, CIAM can complement DMP and CDP by providing support in areas such as identity verification, access management, and risk mitigation.
Do additional charges apply for customization requests?
For any customization requirements, please reach out to your representative.
Will there be an extra cost if I wish to utilize risk management functionalities alongside CIAM integration?
Cloud offers a range of risk management features like registration protection, anti-cheating measures, and CAPTCHA, which require separate purchases. For further details, please get in touch with us.
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