Interactive Whiteboard

A comprehensive multi-person online interactive whiteboard service for distance learning

Overview

 

Interactive Whiteboard provides a comprehensive digital whiteboard service that enhances interactivity between students and teachers in online classrooms. It offers rich, intuitive features that make class fun and more effective, including interactive graffiti, real-time synchronization, file sharing, and file transcoding. It can also record and play back full teaching sessions with whiteboard presentations and audio/video in sync. High scalability and flexible use deliver an interactive teaching experience on par with that of an in-person class, significantly improving the quality of online education.

Benefits

global

Global Coverage with Unlimited Concurrency

Interact with the whiteboard at a latency as low as 100 ms, enjoy a smooth user experience even under poor network conditions, and support unlimited concurrency by leveraging Cloud’s global network nodes and proprietary QoS policies based on hundreds of millions of users.

fast access and rich features

Rich Whiteboard Tools

Use various tools such as brush, eraser, shapes, file sharing, recording, and playback to meet your diverse needs in different scenarios, including vocational education, language training, financial interview, and in-game social networking.

fast access and rich features

Support for Many File Formats

Play back animated PowerPoint slides and HTML5 courseware containing text, spreadsheets, images, audio, and videos, with 99% of original presentation effects rendered based on over 200 animation effects.

massive acceleration resources

Modular Design and Flexible APIs

Access on macOS, Windows, iOS, Android, web, or mini program, and take advantage of modular features, customizable UIs, and rich data and status callback APIs.

open source

Whiteboard-Audio/Video Sync

Enhance communication with real-time audio and video during whiteboard presentations and group collaboration. Record whiteboard content, audio, and video synchronously with echo cancellation for courseware.

cost reduction

Controlled Data Security

Store transcoded courseware files to specified third-party servers and take full control over the retained and migrated data. Guarantee the security of files, recordings, and other data with diverse security features, including resource isolation, content encryption, transfer encryption, and authentication.

Scenarios

Online Education

Remote Meeting

Financial Interview

In-Game Social Networking

grammar test
Interactive Whiteboard is widely used in class scenarios such as online STEAM education, vocational education, language training, enterprise training, and school lectures.

Capabilities:

Share files and videos in various formats online to enrich the teaching resources.

Enable teachers to turn pages, annotate, and highlight content in files while students follow along and interact in real-time.

Record videos, files, and chats during the entire class as video files to archive teaching materials for students to review easily.

Young businessman talking to manager on remote teleconference
Interactive Whiteboard is widely used in industry-specific scenarios such as remote meetings, digital government, and remote healthcare.

Capabilities:

Display files in many formats online during remote meetings to make presentations more lively and communication more efficient.

Cloud-based collaboration, annotation, review, and minutes-taking enable users to exchange ideas and highlights directly for better communication.

Record the entire meeting for more reliable content retention and backtracking.

Boss talking about company financial perspectives
Interactive Whiteboard is widely used by digital finance services for video-based contract signing, remote attestation, and signature confirmation.

Capabilities:

Remote business transaction processing for regulatory compliance in different industries.

Enable signing parties to provide their signatures online.

Encrypt and store signed documents.

gaming
Interactive Whiteboard is widely used in gaming scenarios such as Draw Something and interactive graffiti.

Capabilities:

Many brush tools were available.

Enable users to draw together for better interaction.

Allow users to graffiti online to unleash their creativity.

Record highlight interactions.

Features

Diverse Whiteboard Tools

Offers diverse tools, including brush, laser pointer, highlighter, magic pen, text, geometric shapes, formula, custom shapes, eraser, undo, redo, zoom, and screencapturing

Multi-Format File Transcoding

Supports static and dynamic transcoding for PowerPoint, Word, and PDF files (dynamic transcoding can retain animation effects) as well as playback of audio/video files and HTML5 courseware.

Recording and Playback

Provides various whiteboard recording services to record all audios, videos, and interactive whiteboard operations during a class for future playback.

Synchronized Collaboration

Syncs the whiteboard view on devices with different aspect ratios. It supports multi-user collaboration, where different users’ brushes are distinguished by color with the user ID displayed above each user’s cursor.

File Center

Stores and manages transcoded files, making it faster to upload and transcode files and switch between multiple courseware files quickly.

Natural Brush Tools

Provides the brush feature with smooth and natural strokes, fine details, and options for displaying sharp strokes.

Page Preview

Allows you to view file thumbnails, go to the specified page on the preview sidebar, add blank pages, and delete specified pages.

On-Premises Deployment

Supports deployment in various modes, including private cloud and hybrid cloud, making it ideal for financial regulation, government affairs, and enterprise services. Data is transferred through encrypted channels to guarantee data security and integrity.

FAQs

Whiteboard

Real-Time Recording

File Transcoding

Free Trial

Monthly Feature Fees

Resource Package

Usage Statistics

Why is the graffiti displayed in the wrong position out of sync with the background image or courseware on some devices?

Images and courseware files are scaled at their original aspect ratio on the whiteboard, while the graffiti is stretched proportionally to fit the whiteboard, so this problem may occur if the whiteboard aspect ratio changes on different devices. To prevent this problem, make sure that the whiteboard aspect ratio stays the same on all devices.

Why does the configured background image look small?

Currently, the background image in the Interactive Whiteboard only supports proportional scaling. If the aspect ratios of the input image and whiteboard are different, the image will be zoomed out.

Why can’t the video playback progress be synced precisely on Android?

In the Browsing Service (BS) environment, due to the restrictions of the X5 kernel and keyframe interval of video resources, the video playback progress cannot be synced precisely on Android. For example, if a user seeks to the 4th second on a 10-second video with a keyframe interval of 5 seconds, the video will be played back from second 0 in TBS. You can use a third-party tool such as FFmpeg to encode the source video again to shorten the keyframe interval.

Does Interactive Whiteboard support on-cloud recording and real-time mixed audio/video stream recording?

Interactive Whiteboard provides the on-cloud recording feature to record the whiteboard image content, including brush strokes, graffiti, and courseware. In addition, it can also record a mixed stream of audio, video, and the whiteboard image together.

Why does real-time recording stop automatically?

Real-time recording will stop automatically if the room has no audio/video publishing or whiteboard operations for 5 minutes or the recording is paused for over 90 minutes. Call the pause API if you only want to pause stream publishing. To pause recording for more than 90 minutes, call the recording stop API and start recording again when you need to resume recording.

What formats are supported for file transcoding?

Currently, file transcoding is supported only for .doc(x), .ppt(x), and .pdf files.

What should I do if some characters are in different fonts or font sizes after dynamic file transcoding?

This problem may be because the PowerPoint file contains fonts not supported by the transcoding server. You can view the fonts supported by the transcoding server, and then remove the unsupported fonts from the file, replace them with supported ones, or package them together when saving the file.

Why are some animation effects in a PowerPoint file lost after transcoding?

Currently, file transcoding doesn’t support the following animation effects: 1. Bold Flash; 2. Underline; 3. Grow With Color; 4. Bold Reveal. You need to remove unsupported effects or replace them with supported ones.

Why are animations separately set for multiple lines of text lost after transcoding?

Currently, file transcoding doesn’t support setting animations for multiple lines of text. If you need this, use multiple text boxes.

Are automatic slide transitions supported?

No. Set transitions to “On mouse click” and click “Apply to all”.

What should I do if file transcoding fails?

Currently, only editable files can be transcoded, while read-only, encrypted, and other protected files cannot. In addition, Flash animations and audio/videos in PowerPoint files are not supported. Check whether the submitted file can be normally opened in Microsoft Office 2007 or later. For a PowerPoint file, save it as .pptx and try transcoding it again. If the problem persists, contact customer service for assistance.

How many pages can be transcoded at most for a file?

Currently, a file of up to 500 pages can be transcoded. If you need to transcode more pages, contact customer service for assistance.

Is the usage during the free trial limited?

No. Usage during the free trial period is unlimited.

Can I extend the free trial?

No. You should purchase a monthly feature package after the free trial expires.

Can I use a test environment during the free trial?

Yes. If you use Interactive Whiteboard in a test environment, it will still be considered a production environment by Interactive Whiteboard.

Are there any discounts or commissions available for an Interactive Whiteboard monthly feature package?

No. There are currently no discounts related to Interactive Whiteboard monthly packages.

Can I directly purchase a resource package without purchasing a monthly feature package?

You need to purchase a monthly feature package before you can use  Interactive Whiteboard. If you purchase only a resource package, it cannot be used.

What if my monthly feature package expires and the service is suspended without my knowledge?

Cloud will send notifications to warn you before your free trial or monthly feature package expires.

Will the service be suspended after the free trial expires?

If you don’t purchase a monthly feature package before the Interactive Whiteboard free trial expires, the service will be suspended upon expiration. To continue using it, you can purchase a monthly feature package.

Can I purchase a resource package during the free trial?

Yes. The validity period of a resource package starts from the day of purchase.

Can I purchase multiple resource packages?

Yes. Usage in multiple purchased resource packages can be added up. However, each package is still valid for one year starting from the day of purchase.

Can the usage of a feature in a resource package be deducted for another feature?

No. In a resource package, the whiteboard usage duration can only be used to deduct from whiteboard usage. Likewise, the number of transcoded file pages in the package can only go towards static and dynamic transcoding, and the real-time recording duration can be used only for real-time recording. If the whiteboard usage duration in the package is used up, but there are remaining transcoded file pages and real-time recording duration, then any additional whiteboard usage will be billed at pay-as-you-go rates, while transcoding and real-time recording will still be deducted from the package until those resources run out.

If one teacher is using the whiteboard and three students are watching in a room, are only the fees of the teacher charged?

No. Fees will also be charged for the whiteboard usage duration of the three students.

If a room has one teacher and one student and both turn on the mic, how is real-time recording billed?

The real-time recording duration is the sum of a whiteboard, teacher, and student recording durations. If the stream mix feature is enabled, there is no additional charge during the beta test.

How do I tell whether static or dynamic transcoding will be performed?

For .doc, .docx, and .pdf files, static transcoding is used to transcode each page into a static image. For .ppt and .pptx files, dynamic transcoding is used by default to transcode them into HTML5 webpages with the original animation effects. You can also perform static transcoding on .ppt and .pptx files by setting the `IsStaticPPT` parameter in the API for file transcoding task creation.

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Game Media Solutions

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Financial Services

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Audio & Video

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