Privacy Policy
1. Your personal information is important to us and we take your personal information seriously.
Please read through the following before providing us with any of your personal data. Your purchase of our products/services, your subscription to our services, or your continued use of our website or platform/portal constitutes your acknowledgment and understanding of, and agreement with, our Terms and Conditions of this Policy of Personal Data. We append herewith our privacy policy which explains to you how we use any personal information we
collect about you.
2. What information do we collect about you?
We collect information about you when you voluntarily provide it to us for any reason by any means which may include (but is not limited to) when you complete a user profile or registration form, when you request or register for our service, when you use any of our related services such as subscribing to our newsletters or product notifications, when you browse our products and services or otherwise interact with our websites, when you complete our customer survey or when you provide feedback, when you submit any comment, question or contact or correspond with us in any way.
The information that we collect may include information pertaining to your name, age, identity card number, nationality, passport number, address, gender, date of birth, marital status, race, religion, occupation, income range, contact information, email address, payment information and transaction details, marketing preferences, and any other information you choose to provide to us, or that we may collect about you through your interactions with our personnel or our website.
3. How will we use this information about you?
We retain, use, and process the information about you to facilitate purchases of products and services, manage and maintain your account or membership, or contract with us, for our internal record keeping, to provide and improve our services to you, to carry out your instructions or to respond to any enquiries or feedbacks that you have submit to us, to process transactions in respect of services to be offered and provided to you, to process payments and refunds, to deliver your purchases, to send you periodic emails in relation to information, newsletters and/or updates about our product and services or to conduct marketing research activities, or to enable you to participate in and to receive information regarding our loyalty program (if applicable), to manage our business needs, or any such other actions reasonably related to the above-specified purposes (“Purposes”).
The information that we collected will be kept confidential but we may disclose your information with our group of companies, affiliates, consultants, marketing partners, and other service providers or business partners where it is necessary to provide our services to you such as payment service providers, warehouses, order packers, delivery companies.
In processing your information, we may send your information to, and also use information from the credit or financial institutions and/or fraud prevention agencies.
4. Marketing and your rights to withdraw your consent
We would like to send you information about our products, services, or updates which may be of interest to you. You have a right at any time to unsubscribe from receiving emails from us for marketing purposes by sending your request to us by clicking on the unsubscribe link at the bottom of each email sent to you.
5. Consequence as a result of failure to supply your personal information
The failure to supply your personal information or your withdrawal of consent for us to retain, use and process your data will result in us being unable to –
(a) keep a record and manage your account, membership, or contract with us;
(b) provide and improve our services to you;
(c) to carry out your instructions or to respond to any enquiries or feedbacks that you have submit to us;
(d) to process transactions in respect of services to be offered and provided to you; and
(e) to send you periodic emails in relation to information, newsletters, and/or updates pertaining to our products and services.
6. Your rights to access to your information and correction
You have the right to request for a copy of the personal information that we retained about you. If you would like to have a copy of some or all of your personal information, please send in your request to our official email. We want to make sure that your personal information is accurate and up to date. If there are any changes of your personal information, kindly write to inform us to correct or remove information about you which is no longer accurate.
7. Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on our websites.
8. How to contact us
Please contact us if you have any queries about our privacy policy or information we retained about you by email to us.
9. Your Consent
You have fully read and understand the contents of this privacy policy, and by submitting your personal information, you have indicated your express consent to the collection, retention, use, process, or disclose of the personal information as set out in this privacy policy. Continued use of our service will signify that you agree to any changes to our privacy policy (if any).